Last Updated: June 19, 2023

Welcome to Chattabot! This Privacy Policy describes how Chattabot ("we," "us," or "our"), a startup tech company providing on-demand digital concierge services for hotels, restaurants, and bars/clubs, collects, uses, and safeguards the personal information of its users. We are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we handle your information when you use our services.

1. Information We Collect

1.1 Personal Information: When you use Chattabot, we may collect certain personally identifiable information from you, including your name, email address, phone number, and location. We collect this information when you create an account, use our services, interact with our chatbot, make reservations, or engage in any other activities on our platform.

1.2 Usage Data: In addition to personal information, we may also collect non-personally identifiable information about your use of Chattabot. This may include information about the pages you visit, the features you use, the duration of your sessions, and other usage data. We collect this information to improve our services, enhance user experiences, and analyze trends.

    2.  How We Use Your Information

2.1 Service Provision: We use the personal information we collect to provide you with personalized digital concierge services. This includes tailoring recommendations based on your preferences, facilitating reservations, and enabling seamless communication between you and the establishments you choose to engage with through Chattabot.

2.2 Communication: We may use your contact information to send you important updates, notifications, promotional materials, and relevant offers from Chattabot or our trusted partners. You have the option to opt out of receiving promotional communications at any time.

2.3 Aggregated Data: We may analyze and anonymize the information we collect to generate aggregated statistics and insights. These aggregated statistics do not identify individual users and may be used for research, marketing, or other business purposes.

   3.  Data Sharing and Disclosure

3.1 Service Providers: We may engage trusted third-party service providers to assist in operating and maintaining our services. These service providers may have access to your personal information only to perform specific tasks on our behalf, and they are obligated to protect your data and maintain confidentiality.

3.2 Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process, or if we believe it is necessary to protect the rights, property, or safety of Chattabot, its users, or others. We may also disclose information to enforce our policies, respond to claims or complaints, or as otherwise required or permitted by applicable laws.

3.3 Consent: We will not share your personal information with any third party for marketing purposes without obtaining your explicit consent.

   4.  Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement a combination of technical, administrative, and physical safeguards to maintain the security of your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

   5.  Cookies and Other Technologies

5.1 Cookies: Like many websites and online services, Chattabot uses cookies and similar technologies to enhance user experiences, improve our services, and customize content. Cookies are small text files that are placed on your device when you visit our website. You have the option to accept or decline cookies through your browser settings. However, please note that disabling cookies may limit certain functionalities of Chattabot.

5.2 Other Technologies: In addition to cookies, we may also use other tracking technologies, such as web beacons and pixel tags, to collect information about your interactions with our website and services. These technologies help us analyze trends, administer the site, track users' movements around the site, and gather demographic information.

   6.  Do Not Track

Chattabot does not currently respond to "Do Not Track" signals from web browsers. However, you can adjust your browser settings to enable or disable tracking and cookies as per your preferences.

   7.  Links to Other Websites

Chattabot's platform may contain links to third-party websites or services that are not operated or controlled by us. Please note that this Privacy Policy applies only to our platform and practices. We encourage you to review the privacy policies of any third-party websites or services before providing your personal information or engaging with them.

   8.  Where We Store Data (US)

Chattabot's services are primarily operated and managed in the United States. If you are accessing or using our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. The privacy laws and regulations in the United States may differ from those in your country of residence. By using Chattabot's services or providing us with your information, you consent to the transfer, storage, and processing of your information in the United States.

   9.  Your Rights and Choices

9.1 Access and Modification: You have the right to access and update your personal information within the Chattabot platform. If you need assistance with accessing or modifying your information, please contact us through the provided channels.

9.2 Opt-out: You have the option to opt out of receiving promotional communications from Chattabot. You can do this by following the instructions provided in the communications or by contacting us directly.

   10.  Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes to the policy, we will notify you through appropriate means, such as by posting a notice on our website or sending you an email. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

   11.  Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@chattabot.com. Our team will be happy to assist you and address any inquiries you may have.

By using Chattabot's services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.